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Sharon and Terry Franchisees since 2007
“Once we’d visited PlumbXpress and looked at their business model, we felt convinced that we would have a better chance of success with their expertise and the credibility of a professional brand behind us.
As Terry was already fully qualified as a plumber, we didn’t need to do the full training. However, the week’s Sales & Marketing training was absolutely brilliant. We learned so much about sales and marketing, customer care and so forth, all of which has stood us in really good stead.
PlumbXpress has guided us every step of the way and we have followed faithfully everything they told us to. As a result, we turned over £130,000 in our first six months and we just get busier and busier.
We haven’t looked back since we decided to invest in a PlumbXpress franchise. We couldn’t have achieved the level of success we’re enjoying without their experience, professionalism and commitment to our business. We work hard and invest in good marketing, but increasingly its word of mouth referral from very satisfied customers and confidence in the reputation of a good brand that differentiates us from our competitors.”